Shipments and returns
We will do our best to deliver your order within five (5) business days, unless exceptional circumstances occur. We allow ourselves to choose the delivery method to offer the best service to our customers (UPS or Canada Post).
Wilder & Davis Étude offers 14-day return policy for instruments and bows. The accessories are all final sale. Items that you wish to return must include all original packaging and must be in like-new condition in order to receive a full refund. Incomplete returns will not be accepted.
If your package has been damaged during shipment, please retain all packing material. Please contact us immediately and a manager will arrange for the package to be inspected and picked up. Please note that damaged items without the original shipping material will not be considered for refund.